AlejTech
Products
AlejTech CRM
AlejTech CRM
Communicate with customers using CRM AlejTech. A CRM – Customer relationship management – is a system for administration of customer contact. A system, which is on its way to become a common and an essential part of every company.
AlejTech CRM addresses the process of project development, sales, service, billing, financial indicators and a complete customer care.
The principal benefit of AlejTech CRM is to show a clear view at customer relationships, improve organizational processes, archive and monitori the development of communication and business opportunities within the company.
One of the main advantages is that each employee can simply look at the history and development of communication, trade, order status, billing or customer complaints.
How do you profit from AlejTech CRM?
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A database of all company contacts |
Database of employees, associates, subcontractors, customers and potential contacts in one place |
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History of communication |
Detailed overview of communication within the company and with customers |
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Projects
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Project management and administration of project documentation |
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Billing
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General invoicing of goods and services |
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Orders administration |
Monitoring of orders, claims and invoices |
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Timesheets |
Records of employee timesheets |
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Calendar
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Effective planning of meetings |
Included in AlejTech CRM:
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AlejTech CRM is an extension of AlejTech Intranet, a system for internal management processes. Therefore the CRM contains all the features and capabilities AlejTech Intranet:
User database
Clients and partners database
Projects and products databases
Timesheets, work reports
Assigning tasks
Comments and calendar
Document Management
Billing
Payments tracking
Reports
Content publishing
Filtering by various criteria, views
Graphics in corporate colors
More about the individual features can be found on the AlejTech Intranet page.
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In addition, AlejTech CRM contains the necessary functions for managing customer contacts: |
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Monitoring of internal communication |
Database of all communication between employees. Documents as communications attachments. The ability to add and manage communication participants. |
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Monitoring of communication with customers and colleagues |
Database of all communication between employees, customers and colleagues. Exchange and sharing of documents. |
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Unlimited archiving and communication history |
Communication is archived in CRM. Any communication can be reopened. |
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Utilising e-mail clients
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Communication between people can take place via e-mail. E-mails are transferred via CRM, which enables tracking and access to communications in any stage via e-mail or directly in the CRM. |
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Monitoring and evaluation of financial indicators |
Comprehensive evaluation of financial indicators in a transparent structure, expenses, expected costs, benefits, etc. |
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Linking CRM with Social Networks |
Introducing the possibility of linking your CRM with social networks (LinkedIn, Facebook, ...). Allows effective automated acquirement of public information about business contacts, potential contacts and associates. |
Let us show you what AlejTech CRM does.
